Introduction
Ballpark, operated by Over-Stimulated Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our estimation widget service and website.
Information We Collect
Information You Provide
- Account Information: Name, email address, company name, and payment information when you create an account
- Widget Configuration: Questions, branding elements, pricing rules, and customization settings you create
- Lead Data: Information collected through your estimation widgets (names, email addresses, responses to estimation questions)
- Communications: Messages you send to us via email, support tickets, or feedback forms
Information Collected Automatically
- Usage Data: How you interact with our service, features used, pages visited
- Device Information: Browser type, IP address, operating system, device identifiers
- Cookies: We use cookies and similar technologies to maintain sessions and improve your experience
Information from Third Parties
- Payment Processors: We use Stripe to process payments and receive transaction information
- Authentication: If you sign up via third-party authentication, we receive basic profile information
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our service
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns to enhance user experience
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers
- Stripe: Payment processing
- Supabase: Database and authentication services
- Email Services: For sending transactional emails and estimates
Your Estimation Widget Data
When your clients submit information through your embedded estimation widgets:
- You are the data controller for the information your widgets collect
- You are responsible for complying with applicable privacy laws for data you collect
- You should provide your own privacy notice to individuals submitting information through your widgets
- We process this data on your behalf as a data processor
Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, regular security assessments, access controls and authentication, and secure payment processing through Stripe.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have rights to:
- Request a copy of your personal information
- Export your data in a machine-readable format
- Update or correct your account information at any time
- Request deletion of your account and associated data
- Unsubscribe from marketing emails
- Object to certain types of data processing
To exercise these rights, contact us at hello@over-stimulated.com
For European Users (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority and the right to data portability.
Our lawful basis for processing your information includes contractual necessity (to provide our service), legitimate interests (to improve and secure our service), consent (for marketing communications), and legal obligation (to comply with applicable laws).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of Ballpark after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Over-Stimulated Limited (Ballpark)
Email: hello@over-stimulated.com
Beta Notice: Ballpark is currently in beta. We are continuously improving our service and privacy practices. We welcome your feedback at hello@over-stimulated.com